After Sessions 1 & 2, we had ongoing IM practice

After Session 2, we decided to postpone the third training session. On November 10, we sent an email memo to all library faculty stating ,

Instead, starting Tuesday, we’d like to begin “live” training at the Info Desk through 12/1. Our thinking is that it would be hard to discuss issues, policies, and so on next week when the majority of faculty are new users of IM. By gaining some firsthand experience, everyone would have a better context for discussion and, conversely, questions/issues/concerns might arise that [we had not] anticipated.

Then, on December 1, we will meet and discuss issues and such in anticipation of going live for patrons in the Spring. Two key questions to think about till then: 1) what to call this service (IMALibrarian and SOS have been suggested) and 2) where should the link(s) to such go